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The Widest Array of Features in the World of Remote Desktop Access, Support, and Collaboration
Whether you want to maintain a connection to the office while you’re away, reduce costs associated with in-person support, or work with remote team members, TeamViewer offers amazing features that will boost your productivity and boost customer satisfaction. While we are constantly adding new functionality, take a look below at some of the most popular features.
Corporate & Team
Channel Groups
Assign channel groups to users within your license so that specific teams always have access to the channels they need.
Comprehensive Reporting
Improve productivity and billing precision. Keep track of incoming and outgoing connections to know who did what, when, and for how long.
ServiceCamp Ticket Management
Ensure efficient and personal customer service. servicecamp streamlines team collaboration through its seamless integration into TeamViewer.
User and Device Configuration Management
Manage security by granting special permissions and licenses. Set policies and create channel groups to assign specific access.
Automated Mass Deployment
Deploy TeamViewer or TeamViewer Host (silently) to thousands of devices at once via group policy (GPO) in an Active Directory domain.
Multi-User Support Sessions
Invite several technicians to assist you in complex support situations.
Service Queue
Collect service cases and auto-assign unique session codes to simplify organization.
Custom Branding
Create custom TeamViewer modules and customer portals with your logo and branding to give your IT services a personal touch.
Management Console
Manage your TeamViewer contacts and log connections with this web-based platform.
Multi-Language Support
TeamViewer is available in 30 different languages for your tech needs across the globe.
Hardware and Software Integration
Add TeamViewer features to your help desk, ticket system, or CRM. Use our pre-built apps and scripts, or develop your own custom solutions.
Online Meetings & Collaboration
Text Chat
Connect instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
HD VoIP Voice and Video Conferencing
TeamViewer is available in 30 different languages for your tech needs across the globe.
Computers and Contacts
Centrally manage TeamViewer connections partners’ computer and contact information and instantly view their availability.
Session Recording and Compression
TeamViewer is available in 30 different languages for your tech needs across the globe.
Security & Monitoring
End-to-End Security
TeamViewer™ engineers have built state-of-the-art security into our products, which are designed to address remote connectivity concerns.
Security for HIPAA Compliance
Remote access and support capabilities meeting the levels of security and privacy that are necessary for HIPAA compliance.
Malware Protection
Ensure reliable protection against malicious software. Keep your computers safe from viruses, ransomware, Trojans, rootkits, and spyware.
Remote Data Backup
You can rest assured that your data is safe and, in the event of an emergency, can be restored remotely at any time and from anywhere.
Remote Device Monitoring
One easy-to-use and intuitive dashboard allows you to manage all of your websites, servers, networks, and applications.
Maximise Efficiency with Automation and Integrations
Easily automate frequent tasks with an extensive library of scripts, policies, and extensions.
Proactive Remote Management & Monitoring
Our automated monitoring and notifications of issues, such as native ransomware detection, help clients mitigate risks before they disrupt their businesses.
Discover RMM Ransomware Detection
Gain Network Visibility
Our RMM’s Network Topology Maps help manage client networks by discovering and identifying every device on the network. It also generates a visual layout to show how devices are connected, and quickly pinpoint issues.
Learn more about Network Topology Maps
Integrations to Serve Every Need
Integrations with industry tools including leading PSA, antivirus, and documentation management solutions help improve business efficiency.
See the Integrations
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Expand Your Business, Increase Your Value
Looking for a solution to enable smooth business operations? Check out our RMM today
RMM Software Integrations
Autotask Professional Services Automation (PSA)
You can now have a single pane of glass for all of your IT business operations with our integrated PSA & RMM solutions.
Unified Continuity Solution
With our customizable flagship solution, you can back up and restore data from multiple product combinations
WiFi
Deploy, manage and monitor wireless networks
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